Report Lost or Stolen Debit Card

Toll Free: 888.732.8562
In Raleigh: 919.857.2150

Contact Center

For all member service needs. Your calls with the Credit
Union may be recorded for quality assurance.

Toll Free: 888.732.8562
Email: Send a secured message using Member Connect.
Contact Center hours.

24-hour Voice Response Service

Toll Free: 800.328.4543
In Raleigh: 919.839.5428

Deaf or Hearing Impaired

Dial 711 to connect with a Relay North Carolina
Operator 24 hours a day. This service cannot be used
for wire transfer requests.

Account Verification

(For merchants needing to verify accounts)
Toll Free: 800.732.8243
In Raleigh: 919.839.5434

LGFCU Administrative Office

Email: info@lgfcu.org
Toll Free: 800.344.4846
In Raleigh: 919.755.0534

  • Membership eligibility
  • Scholarship programs
  • Concerns or comments
Office is open Monday through Friday, from 8:30 a.m. to 5:30 p.m. except on holidays.

Financial Planning Services

Email: financialplanning@lgfcu.org
Toll Free: 877.367.5428

BALANCE (after-hours and weekend availability)

Toll Free: 866.393.5428
Monday-Friday, 8 a.m.-11 p.m.
Saturday, 11 a.m.-8 p.m.

Should you wish to submit your questions/feedback/concerns via email, please complete the following form. DO NOT send account numbers or Social Security numbers in this form.

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LGFCU Headquarters
Quorum Center
323 West Jones Street, Suite 600
Raleigh, NC 27603

The administrative offices are located on the corner of Jones and Harrington streets. The parking deck entrance is only accessible from Harrington Street.

TIP: To get directions to our parking deck using Google Maps or Mapquest use the address 154 Harrington Street, Raleigh, NC 27603. Turn into the building’s parking deck depending on the direction from which you are arriving.

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