Contact Us

No matter when you need us, day or night, 7 days a week, LGFCU is here for you.

'All of the Credit Union's products and services work! I don't really have to think about going somewhere else. All of the products function as advertised. There are no surprises.'

Look for an institution that puts people first, not just the money they have."

Scottie H. | Fuquay-Varina

Call 888.732.8562

  • To report a lost or stolen card
  • To report fraud
  • For all account and member service needs

Calls are toll-free for members anywhere in the United States. Our member service support staff are in North Carolina to handle your needs 24 hours a day, 7 days a week.

Send secure email

To send a secured message, log in to Member Connect.

24-Hour Voice Response Service

Toll Free: 800.328.4543

Relay NC: Dial 711

To make sure our services are accessible to all, we use Relay North Carolina. This free public service allows our members who are deaf, hard of hearing or deaf-blind, or who have speech loss, to place and receive phone calls using text-telephone (TTY) or other assistive devices. Use 711 to contact us 24 hours, 7 days a week.

Relay NC cannot be used to complete wire transfers. Please visit your nearest branch location.

Routing Numbers

Using an incorrect routing number could delay the availability of funds.

The LGFCU Routing Number is 253184537. These nine numbers also are in the bottom left corner on your checks or deposit slips.

The Wire Transfer ABA Routing Number is 253177049.

Credit Report Dispute Notice

If you wish to dispute an item reported by the Credit Union on your credit report, you may submit a written request to the address shown below:

LGFCU
Attn: Credit Reporting
PO Drawer 25279
Raleigh, NC 27611

Note: In your letter, provide your name and the account number along with the specific information that is being disputed.

Notice of error/request for mortgage loan information/credit report disputes

If you wish to assert an error or request information relating to the servicing of your mortgage loan, submit a written request to the address shown below:

LGFCU
Attn: Loan Servicing
PO Drawer 25279
Raleigh, NC 27611

Note: In your letter, provide your name and the account number along with the error you believe has occurred or the information that you are requesting.


Account Verification

(For merchants needing to verify accounts)
Toll Free: 800.732.8243


LGFCU Headquarters

Email: info@lgfcu.org
Toll Free: 800.344.4846

Our office is open Monday through Friday, from 8:30 a.m. to 5:30 p.m., except on designated holidays.

Location

Quorum Center
323 West Jones Street, Suite 600
Raleigh, NC 27603

Directions: Located on the corner of Jones and Harrington streets, the parking deck entrance is only accessible from Harrington Street. To get directions to our parking deck using Google Maps use the address 154 Harrington Street, Raleigh, NC 27603.


Scholarship Programs

For questions about scholarships.