No matter when you need us, day or night, 7 days a week, LGFCU is here for you.
- To report a lost or stolen card
- To report fraud
- For all account and member service needs
Calls are toll-free to members anywhere in the United States. Our member service support staff are in North Carolina to handle your needs 24 hours a day, 7 days a week.
Your calls with the Credit Union may be recorded for quality assurance.
Send secure email
To send a secured message, log in to Member Connect.
24-hour Voice Response Service
Toll Free: 800.328.4543
Relay NC: Dial 711 for deaf and hearing-impaired service
With Relay North Carolina, deaf or hearing-impaired LGFCU members can call the Credit Union 24 hours, 7 days a week. This free service provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech-disabled. Using Relay, hearing callers communicate with text-telephone (TTY) users and vice versa through specially trained operators. Relay cannot be used to complete wire transfers.
The LGFCU Routing Number is 253184537. These nine numbers also are located in the bottom left corner on your checks or deposit slips.
The Wire Transfer ABA Routing Number is 253177049.
Notice of error/request for mortgage loan information/credit report disputes
If you wish to report an error, request information relating to the servicing of your mortgage loan, or dispute an item reported by the Credit Union to your credit report, you may submit a written request to the address below.
Attn: Loan Servicing
PO Drawer 25279
Raleigh, NC 27611
In your letter, provide your name and the account number along with the error you believe has occurred, the information you are requesting, or the reason for your credit report dispute.
(For merchants needing to verify accounts)
Toll Free: 800.732.8243
Toll Free: 800.344.4846
Our office is open Monday through Friday, from 8:30 a.m. to 5:30 p.m. except on designated holidays.
323 West Jones Street, Suite 600
Raleigh, NC 27603
Directions: Located on the corner of Jones and Harrington streets, the parking deck entrance is only accessible from Harrington Street. To get directions to our parking deck using Google Maps use the address 154 Harrington Street, Raleigh, NC 27603.
For questions about scholarships.