Member Connect online account access

Member Connect offers many of the services you’d find at a branch in your home, office or wherever you are.

If you don’t live near a branch or just enjoy the convenience of anytime, anywhere account management, Member Connect has what you need.

What’s inside Member Connect

You can check your account balances in Member Connect, but why stop there? Once you’ve enrolled, you’ll be able to:

  • Apply for a personal loan.
  • Request a new deposit account.
  • Search for your dream car with our New-Car Buying Service.
  • Change your address.
  • Enroll in e-statements.
  • Order checks.
  • Send secure email with the Member Support Center.
  • Enroll in Overdraft Protection.

And that’s just the beginning! You’ll have access to a wide variety of services, all without having to visit a branch.

Experiencing problems?

If you have difficulty signing on to Member Connect or have forgotten your security questions, call the Contact Center at 888.732.8562. You can also reset your password online.

Enroll in Member Connect

Step 1: Before you get started, make sure you have your 16-digit ATM/Debit Card number and three-digit 24-Hour Voice Response Service PIN handy. If you don’t have or are unsure of either of those, call the Contact Center at 888.732.8562.

Step 2: Visit the Member Connect online form. Enter your 16-digit ATM/Debit Card number. You will be able to create a new and unique User ID once you are enrolled.

Step 3: Enter your three-digit 24-Hour Voice Response Service PIN. You will be asked to choose a new password.

Want step-by-step instructions to learn how to use some of the features in Member Connect? Visit our video library to get started.

Member Connect on your smartphone

While LGFCU does not have a mobile app, our website is optimized for screens of all sizes. To go directly to Member Connect via your smartphone, visit in your smartphone’s browser. Rest easy knowing your information is safe even if you lose your phone; no personal account information is stored on your phone. 

Next Steps

Choose a way to start accessing your accounts online.

  • Enroll in Member Connect
  • Call the Contact Center at 888.732.8562
  • Visit your local branch

Please Note:

There is a brief processing period every night between 2:00 and 5:00 a.m. ET during which our files are being updated and some portions of Member Connect will not be available. Please be aware that during peak time periods, such as month-end, access to some portions of Member Connect may experience a delay.

LGFCU doesn't charge a fee for members to access Member Connect or our full website via mobile but your mobile provider may.

For the best experience using Member Connect on a desktop computer, adjust your display settings to 1024x768. Member Connect is best viewed using Mozilla Firefox 3.0 or Internet Explorer 8+ in Windows 7 or higher, or Safari 1.3.2 or Mozilla Firefox 2.0 in Mac OS X Panther or higher.