Make a stop payment request

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Make a stop payment request

[MUSIC PLAYING] Have you ever decided against a purchase after you've already made the payment, or tried to cancel a subscription to a food delivery service or a gym membership with no luck? If so, you may want to prevent a transaction from being debited from your account. Stopping a transaction from being debited from your account is called a stop payment. So, if you need to make a stop payment request, we'll show you how.

First, visit lgfcu.org and log in to Member Connect with your username and password. If you've forgotten your password, you can reset it by clicking the Forgot Password link and following the prompts. If you still need help, call Local Government Federal Credit Union at 888.732.8562.

Once logged in, click the Services tab at the top of the page. Then click the Stop payment link. Next, read the statement regarding your stop payment request. There, you'll be notified of the fee. Using the dropdown box, select the account where you'd like to have the stop payment applied. Select the type of payment you'd like to stop, then complete the form with the specific details. Finally, read the statement and check the box to accept the terms. Select OK, and you're done.

If you need additional help requesting a stop payment, call the Credit Union at 888.732.8562.

LGFCU is an equal housing opportunity lender and federally insured by NCUA.
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The situations described in this video are for informational purposes only and meant to provide examples of the products and services LGFCU offers to its members, which may be subject to approval. Contact a financial advisor or legal or tax professional for additional guidance.

LGFCU is an equal housing opportunity lender and federally insured by NCUA.