Even with the return to many workplaces underway, we know some families continue to deal with financial challenges because of the COVID-19 pandemic. These programs may help. 

Child care assistance

Day care centers, day camps and overnight camps remain open with enhanced cleaning and screening requirements. Families can call 888.600.1685 to reach North Carolina’s Department of Health and Human Services’ (NCDHHS) child care hotline and be connected with child care programs that meet NCDHHS health and safety guidelines.

The hotline is available from 8 a.m. to 5 p.m., Monday through Friday. Care options are available in licensed programs for children from infants through age 12.

Enhanced child tax

The child tax credit is part of the COVID-19 relief bill. The advance tax credit payments give eligible families with children under age 6 up to $3,600 or up to $3,000 annually per child between the ages of 6 and 17. Payments are scheduled to be made monthly; no additional action is required.

The payments are an advance on next tax year’s child tax credit. This means unless you opted not to receive the current monthly benefit, you could owe money next year. Find more information at The White House website.

Consumer protection

Report incidents of price gouging to the North Carolina Attorney General's Office at 877.5.NO.SCAM, or file a complaint online.

Eviction moratorium extended

The Centers for Disease Control and Prevention (CDC) has extended a ban on evictions because of non-payment of rent due to COVID-19.

Funds are available to help families get caught up on both rent and utility payments. Renters should check the NC 2-1-1 database for local help or apply for eviction protection from the CDC.

Economic Impact Payments (stimulus check)

If you did not receive an Economic Impact Payment (commonly called a stimulus check) in January 2021, you may be eligible to claim the Recovery Rebate Credit when you file your 2020 tax return.

Housing needs

NCDHHS has housing alternatives (e.g., hotels, motels and dormitories). Eligible North Carolinians include those in unstable housing situations who may need to quarantine or isolate, or who are at high-risk for severe illness from COVID-19.

The NC Housing Finance Agency has information about programs to help with mortgage payments, including HUD/FHFA foreclosures, Fanny Mae and more in the Homeowners section.

Free meals and food safety

Insurance coverage

Make sure you know how all your insurance plans and coverages work during the coronavirus pandemic. NCDHHS has affordable options if you need assistance purchasing health insurance.

Internet services

Use the interactive map provided by the North Carolina Department of Information Technology to find free or affordable internet services.

Medicaid, food stamps and other public assistance

Get details on Medicaid updates from NCDHHS including information on using telehealth services. NCDHHS also has information available regarding food stamps and other public assistance.

Mental health support

NCDHHS has partnered with groups across the state to offer mental health hotlines available 24 hours a day, 7 days a week.

  • Hope4NC Helpline features a live person: 855.587.3463.
  • The Hope4Healers Helpline — 919.226.2002 — is a dedicated line for healthcare workers and first responders. Callers will receive a return call quickly from a mental health professional. 
  • Visit the NCDHHS website for information on managing stress and additional support.

Unemployment benefits extended

Unemployment benefits now feature an additional $300 per week Pandemic Emergency Unemployment Compensation boost. The North Carolina Department of Commerce Employment Security Division has more information on filing, claiming benefits and deadlines.

Federal student loan repayments temporarily on hold

Federal student loan borrowers are not required to make payments right now. In addition, the U.S. Department of Education (DOE) won’t continue with collections against borrowers already behind on payments through at least the fall. Other student loans held by commercial lenders may not qualify for student loan relief. Find more information at Federal Student Aid.

LGFCU continues to help you manage your money

To help you reduce the cost of financial services, the Credit Union removed fees associated with BillPay transactions and removed the limits related to transferring funds between your LGFCU deposit accounts.

Contact us for COVID-19-related loan help and mortgage assistance.

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