Car Services

The Credit Union has two online services to help you either purchase a new car or find out the value of a new or used car.

Find Out a Car's Value

  • Step 1: Log in to Member Connect and click the Services tab
  • Step 2: In Auto Center select either Used Car Values or New Car Values
  • Step 3: Access the Chrome Showroom

New Car Values

Need to know the value of or purchase a new car online? The Credit Union has partnered with Chrome Data to provide the tools to research new cars via the Chrome Showroom.

Chrome Showroom lets members:

  • Find *MSRP and invoice prices
  • Select applicable options
  • Compare multiple cars
  • Use the New Car Buying Service to purchase the car

* Manufacturer’s Suggested Retail Price

Used Car Values

Knowing the value of a car is important when buying, selling or trading-in a used vehicle. Chrome Data gives members access to the National Automobile Dealers Association (NADA) used car values.

With NADA guides members can:

  • Find wholesale and retail values based on options and mileage
  • Compare multiple vehicles

New Car Buying Service

The Car Buying Service is a great alternative to shopping and negotiating your own car deal. This program is limited to new car purchases only.

How it works

You build a vehicle with the options and packages you want. Next, the Credit Union will locate the car and assist in the purchase. Then, the Credit Union will arrange for delivery of the car to your nearest branch, office or home. Trade-ins are accepted.

Getting started

  • Step 1: Log in to Member Connect and click the Services tab
  • Step 2: In Auto Center select Car Buying Service
  • Step 3: Access the Chrome Showroom*
  • Step 4: Shop for a car

*Please note: your Member Connect session will timeout if you do not return to it within 15 minutes. If your Member Connect session times out, simply sign on again to regain access to your accounts.

After selecting a vehicle and desired options or packages:

  • Select "Request a Quote"
  • Enter contact information
  • Use the Submit button to send the information to the Credit Union Contact Center
  • After receiving a quote, a representative will contact you to discuss the details and answer any questions you may have.

Delivery

The Credit Union has partnered with AAA to locate and deliver new cars. Once we find the vehicle you’ve requested, we will contact you with a price quote. At this point, there is no obligation to buy the vehicle. If you find the price quote acceptable, the Credit Union will then deliver the vehicle to your local branch for pick up and finalization of payment arrangements. You may also have the vehicle delivered to your place of work or residence.

There is no charge for delivery within North Carolina; an additional charge for delivery may apply for out-of-state deliveries. Delivery is available only in states that share a border with North Carolina.

Trade-ins

Members considering trading a vehicle at the time of the new car purchase should complete the trade-in information during their Chrome Showroom session. The Credit Union will work with AAA to obtain a price quote for the trade. If this price is acceptable, the vehicle will be traded when the new one is delivered.

Make life simple. Consider an LGFCU auto loan and insurance

LGFCU has attractive vehicle loan rates. We also have auto insurance to cover your purchase. Request pre-approval for your auto loan to making getting a car even easier.

  • Log in to Member Connect
  • Call the Contact Center at 888.732.8562 or
  • Visit your local branch
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