Social Media at LGFCU

When members asked us to expand the ways we communicate, we knew immediately social media would be a great way to directly have conversations with you. Social media pairs nicely with credit union philosophy because of its grassroots nature—people with a common bond coming together as a community to engage other people.

We want to talk to you about issues that matter to you and hopefully together we’ll come up with even more ways to fulfill our mission to improve the lives of members.

Guidelines

We’d like our channels to be a place for you to find and share financial tips and other items of interest with other members, and get to know more about LGFCU. Since this is a place for people with a common bond to connect, we want to make sure social media is an enjoyable and safe environment. These guidelines set the standard of conduct for the Credit Union staff and members so that our interactions are of value.

Privacy

Our privacy policy stands regardless of the social media channel we use. We will never disclose member information or discuss a specific member’s financial situation on social media. However, the privacy policies of Facebook, Twitter, LinkedIn and others may differ from those practiced by LGFCU. You should review them carefully and always be cautious about disclosing personal information online.

Comments and Posts

Here are some things to keep in mind when you are commenting on an LGFCU social media channel:

  • We delete and/or ban inappropriate content and users. This includes comments or images that are threatening, defamatory, derogatory, inflammatory, inappropriate, explicit or pornographic in nature; or that violate copyright or trademark law.
  • Profanity and hateful language is never appropriate.
  • We delete off-topic comments. Spam and trolls are not welcome.
  • LGFCU does not endorse, nor is it responsible for, any ads, content, products, advice, opinions, recommendations or other material of third-party sites that Facebook, Twitter or LinkedIn may place on a page.

View our full Comment Policy.

SECURITY NOTICE

For your security, LGFCU won’t ask for account numbers, passwords, Social Security numbers or any other confidential information on our social media channels.

Currently the best way to receive account-related member service is to call the Contact Center at 888.732.8562.

Join the conversation!

Feedback Form