Identity Theft
While advances in technology make life easier for consumers, it also means criminals have easier access to steal your personal information. LGFCU offers convenient online and electronic services for you and diligently protects your personal information. Please review our privacy policy for more details.
If your identity was stolen
- Report the crime to the police immediately. Get a copy of the police report to show creditors as proof that the theft occurred.
- Cancel your credit cards, close your bank accounts and open new ones. Get new ATM cards. Create new passwords and personal identification numbers (PIN).
- Contact the major credit reporting agencies Equifax, Experian and TransUnion. Ask each to place a fraud alert on your file. Follow-up every month to see if someone has tried to use your identity again.
- Document any expenses you incur and actions you take to clear your name.
- File your complaint with the Federal Trade Commission (FTC). Law enforcement agencies use the FTC's database for investigations of identity theft cases.
How thieves get information
- Take it from files where they work.
- Go through your trash.
