Getting Started

Requirements to Connect

1. Must be a member of the Local Government Federal Credit Union. For eligibility requirements, click here.
2. Be signed up for 24-Hour Voice Response Service
3. Have a Credit Union debit card and a three-digit Personal Identification Number (PIN)
   
   

If you haven't fulfilled the above requirements, contact the Call Center or visit your local branch.

New Users

• Click on the MemberConnect link.
• Enter your 16-digit ATM/debit card number as the User ID
  
• Type your 3-digit Voice Response code as the password. You will be prompted to select a User ID and online password which you will use in all future visits to MemberConnect.
  
• During enrollment, you will be asked to provide answers to multiple security questions. These questions and answers may be used to validate your identity when using the Credit Union's online account access service.
  

If you have difficulty signing on to MemberConnect, contact the Call Center at 888.732.8562, Monday-Saturday and Holidays 8:00 a.m. to 9:00 p.m. and Sundays from 1:00 p.m. to 6:00 p.m.