Service to Members
LGFCU designs and offers programs that will directly benefit the financial health and social well-being of all of our members. All programs are developed specifically to serve every individual facet of the membership. We fully believe in and uphold the credit union ideal that all members are equal and shall be treated as such.
Current Services Improving the Lives of Our Members:
Depository Services
Share Savings Account
Higher-than-average interest-bearing, insured account establishing membership and full access to Credit Union services ($25 minimum)
Personal Checking Account
Insured, interest-bearing account with $1 monthly fee, no minimum balance and overdraft protection; free online statements and check copies
Money Market Account
Interest-earning, insured account with ATM or branch access; $250 minimum balance
Share Term Certificates
No-fee, insured, fixed-rate, closed-end time deposit with a minimum investment of $250; terms of six, 12, 18, 24, 30, 36, 48 or 60 months are available; no fees or service charges
Individual Retirement Accounts
Traditional, Roth, Simplified Employee Pension and Coverdell Education Savings account available to members with a minimum $25 deposit; fee of $1 incurred if balance falls below $25 on statement cutoff date
FAT CAT Share Account
Share account designed for children 12 and under; open with minimum $5; interest earned and no fees on balance of $25 or more
Zard Account
Share account designed for young adults 13-19 years of age; ATM/Debit card access, online account management; PC and educational loans offered at competitive rates to members
Golden Circle Account
Share account designed for retirees aged 50 and over. Provides two free boxes of checks each year, no-fee money orders, traveler's cheques, domestic wire transfers (two per month) and free notary service; direct deposit of social security and/or pension checks
Convenience Services
Debit/ATM Services
No-fee ATM transactions (800 CashPoints no-surcharge network of ATMs) and debit card/POS services with widespread availability (through Visa International) to make account management/access convenient, simple and low-cost
Online Services
24-Hour comprehensive financial resource, account management and application capabilities through any Internet connection utilizing current encryption and security measures
24-Hour Telephone Voice Response
Balance and cleared-check inquiries, funds transfers and deposit/withdrawal verification through password protected voice response system
Call Center
Easy, convenient access to account information; service virtually equivalent to branch capabilities; available seven days a week (including holidays)
Direct Deposit
Immediate direct deposit of payroll, social security, disability, Civil Service, military forces and railroad retirement and Veteran's Administration Compensation & Pension
Payroll Deduction
Funds deduction from payroll checks to make loan payments, and/or deposits to Shares, Money Market Shares, IRAs or Checking accounts; loans on Payroll Deduction are offered at .5 percent lower rate than direct-pay loans
Funds Transfer
Automatic transfer of monies from one LGFCU account to another; members may make recurring transfers for any specific time frame, number of occurrences or dollar amount; may also be used on all loans except first mortgages (allows for .5 percent lower interest rate)
BillPay
Convenient, inexpensive alternative to traditional mail service; one-time or recurring payments available; 20 transactions per month free, $.20 thereafter
E-statements
24-hour online-ability to obtain and view monthly statements through a secure server
Check Imaging
Online viewing and/or printing of cleared checks
Wire Transfer
Low-fee domestic and international wire transfer service; no-fee transfer receiving
Lending Services
Personal Loans
Competitive, variable-rate open-ended loans to meet member needs
Share-secured Loans
Fixed-rate loans secured through an LGFCU deposit account(s) for terms to 48 months; variable-rate loans for terms 49-120 months
New and Used Vehicle Loans
Fixed-rate loans for terms up to 72 months on new and used vehicles; new-car loans up to 100 percent allows for purchasing incidentals; CarFacts program available to assist buyers in purchasing decision
Motorcycle/Boat Loans
New and used vehicle loans at competitive, fixed rates for terms up to 72 months
First-Time Homebuyer's Loan
100 percent financing for members who have not owned a home in three years; closing costs must be in member's savings; two-year adjustable rate with terms to 30 years
First Mortgage Loans
Fixed- and adjustable-rate mortgages for member's primary residence; up to 100 percent LTV and 30-year terms
Second Mortgage Loans
Closed-end, fixed-rate loans for terms to six years; 90 percent of appraised value, minus mortgage balance up to $15,000; other variable rate options are also available
Construction Loans
Construction loans for purposes of building a primary residence or to fund a major addition to a current site; 2- and 5-Year ARM loans with a maximum term of 30 and 15 years, respectively. The construction phase is a maximum of six months
Land Loans
Variable-rate mortgage loans for financing unimproved property for a future home site only; loan is secured with a first deed of trust; maximum LTV is 90%
Home Equity Loans
Open-ended, variable-rate loan for up to 90 percent of home's value, less mortgage balance; potential tax savings; closed-end, fixed-rate and variable-rate, fixed-term loans may also be available to members; no closing costs
Manufactured Home Loans
Financing for single- and double-wide manufactured homes as First Mortgage loans through 2- or 5-Year ARM programs; manufactured homes are eligible for up to 95% (5% down payment) financing as well as 100% financing programs for first-time homebuyers
Visa Credit Cards
Competitive, variable-rate credit card with worldwide access wherever the Visa logo is displayed; 25-day grace period, no annual fees. Overdraft protection, online access
Special Services
Financial Planning
Complimentary financial planning service for LGFCU members offering educational assistance that empowers them to make informed decisions about short- and long-term financial goals; debt management programs administered through BALANCE
Financial Counseling
Free financial profile and consultation from the LGFCU financial wellness staff (Certified Financial Planners); includes a financial check-up, a spending plan and a debt reduction plan when needed.
North Carolina State Firemen's Association (NCSFA) Affinity Debit Card
No-fee debit card in which 50 percent of merchant transaction fees are diverted from LGFCU to NCSFA; to date, approximately $25,000 has gone directly to NCSFA programs to make lives safer and more secure for North Carolina's firemen
Salary Advance Loans
Low-cost alternative to payday lenders
Computer Loans
Closed-end loans offered at a competitive rate in amount up to $3,500 for terms to 36 months
Notary Service
Free notary services for members; available at all branch locations
Safe Deposit Boxes
Reasonably priced safe deposit boxes available to members in sizes to meet most needs
Traveler's Cheques
Free American Express Traveler's Cheques available to members
Money Orders
Money orders available for nominal fee to members; $1 for amounts under $500, free for amounts $500 and up
Umbrella Insurance
Multi-policy insurance packages offering comprehensive coverage at discount rates
Term Life Insurance
Competitive-level term life insurance providing pure insurance protection—specific settlement amounts paid upon death of the insured
Auto Buying Service
New automobile search, negotiation and delivery for specific models and manufacturers, options and even color
Auto/Homeowner's Insurance
Competitive automobile and homeowner's insurance to complement these acquisitions; LGFCU Insurance Services is licensed to sell insurance in North Carolina
